They lied and misrespresented. Said he was not eligible, after going past the time limits.
My husband won the case by himself but they cost him $$$$$$$ in benefits due them dragging their feet and then bailing. Don't use them they string you out until the appeal time has lapsed and then sent notification that they can't help. This is directly opposed to what they originally told us and signed us on for. They said no problen his is 100% permanent and total service connected.
Because of this delay he received far less on his award. This loss continues as time goes by.